Privacy Policy

Effective Date: 24 February 2026

Company: CORE SYS SOLUTIONS PTE. LTD.

UEN: 202607863K

Address: 216 Joo Chiat Road #02‑16 SOHO Life, Singapore 427483

Email: info@coresyssolutions.com

1. Introduction

Core Sys Solutions (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, and protect information obtained from visitors to our website and clients using our services.

2. Information We Collect

We may collect the following types of information:

Personal information - name, company name, email address, phone number, and other data provided via contact forms or email.

Technical information - IP address, browser type, device information, and website usage data (via cookies or analytics tools).

Service data - information required to provide our IT services, such as system access credentials or configuration details (only under contract and NDA).

3. How We Use Your Information

Your data is used for:

Communicating with you and providing requested information or services

Preparing commercial offers and service agreements

Managing service delivery, support, and billing

Improving our website, systems, and user experience

Compliance with legal, regulatory, or contractual obligations

We do not sell or rent your personal information to third parties.

4. Legal Basis

We process personal data under the following legal bases:

Performance of a contract - providing technical or consulting services

Legitimate interest - improving and protecting our operations and systems

Consent - when you submit a contact form or subscribe to updates

Legal obligation - compliance with applicable laws and regulations

5. Data Retention

We retain your data only as long as necessary to fulfil the purposes described above or to comply with legal requirements.

Once data is no longer needed, it will be securely deleted or anonymized.

6. Data Security

We apply appropriate technical and organizational measures to protect data, including:

Encryption, access control, and secure data transmission

ISO 27001 and GDPR aligned security procedures

Employee confidentiality agreements and access limitation

7. Data Sharing

Your data may be shared only with:

Trusted vendors or service providers (e.g., data centres, communication tools) under strict confidentiality agreements

Legal or regulatory authorities when required by law

All third parties are obliged to protect your information and use it only for the specified purposes.

8. International Transfers

Data may be processed by trusted service providers located outside Singapore or the EEA.

In such cases, we ensure adequate data protection through contractual and regulatory safeguards.

9. Your Rights

You have the right to:

Request access to your personal data

Correct, update, or delete inaccurate information

Withdraw consent for processing (where applicable)

Lodge a complaint with a relevant data protection authority

To exercise these rights, contact us at info@coresyssolutions.com.

10. Cookies and Analytics

We use cookies and analytics tools to improve functionality and analyse visitor behaviour.

You can disable cookies in your browser settings without affecting essential website functions.

11. Updates to This Policy

We may update this Privacy Policy periodically. All updates will be posted on this page with an updated “Effective Date.”

12. Governing Law

These Terms are governed by the laws of the Republic of Singapore. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the Singapore courts.

13. Contact Us

If you have any questions regarding this Privacy Policy or our data practices, please contact:

Core Sys Solutions Pte. Ltd.

216 Joo Chiat Road #02‑16 SOHO Life, Singapore 427483

Email: info@coresyssolutions.com